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Don’t permit an amateur 24 hour carpet cleaner come to repair your carpets damaged by water. These are the worries you have to be watchful of:

Overcharging. An unprofessional water restoration restorer may load the job up with unnecessary extras. E.g. using dehumidification on the damaged carpets unnecessarily.

Having the correct equipment. They may borrow equipment from hire places for the carpet. This is permissible, but an experienced water damage professional will own all their equipment so they provide a quicker response and hopefully a better value job.

Proper moisture metre. If they don’t have the right moisture meter, they can’t know when the carpet is dry. This enhances the danger of future mould. Mould removal would then be required in the future.

Specialised. There are a whole lot of “Carpet Cleaners” in this industry who do water damage repair jobs on the “side.” i.e. they aren’t those who do this type of task every day. Be wary of that. Fixing a carpet is an art. Taking carpet off the gripper strips then reinstalling them must be taken on by a professional, otherwise the carpet can be damaged beyond repair.

You may be wondering, how do I decide on a credible Flood Restoration techinician? Below I have set out some things to check for when you call around for a carpet flood damage business:

The size of their Yellow Pages ad: This can be a sign of how much business they have already. A full-size Yellow Pages advertisement can cost around $50 000. So if they have paid for a bigger ad, you can at least have some indication that they will deliver the goods.

Where do they come up in Google? The higher they are in Google, the more click-ins there are for their business.

What Qualifications do they have? The foundational qualification required is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for water damage jobs? This is a very good indicator. If insurance companies use them, the business is likely to be good at their skill. Insurance companies tend to use the providers that give them the better value for their client’s money.

What Equipment do they have? They should own at minimum 100 Air movers. If they possess this many, this could indicate they have been in the game for a good time. We took 8 years to accumulate that many wet carpet drying air movers.

What level of commitment can you get out of them over the phone? Try to pin them down to a rate for water extraction, water removal and initial inspection. If they don’t give you a package for this in the least, you know they are not going to serve you, so look elsewhere.

Response Time – Our Water Damage Brisbane business operates to a 59 minute response time for a water damage emergency. The repair needs to be done ASAP. Mould can appear during a 24 hour period.

If you follow these tips you are sure to get a Flood Damage Restoration company who knows what they are doing.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.